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  • Can I join the CBT with my customization trial character if I signed up with Facebook?

    No, you can only tryout customization and create your character in the current version, but you can’t join the CBT with that character if you signed up with Facebook. If you want to join the CBT, please link your email to the account.

    Go to Facebook account FAQ

  • Can I change the connected Facebook account to another Facebook account?

    If you want to change the linked Facebook account, please follow these steps.

    1. Log in to the Official Website with your email account.
    2. Go to My Page -> SNS Account Linked -> Unlinked button
    3. Go to Facebook and log out.
    4. Go back to Black Desert Official Website and go to My Page -> SNS Account Linked -> Account Linked button.
    5. Log in with the Facebook account you want through the pop-up window.
    6. Now you can log in with the new Facebook account.

  • How do I unlink my email and Facebook account?

    Please follow these steps.

    1. Log in to the Official Website with your email.
    2. Go to My Page -> SNS Account Linked -> Unlinked button
    3. Now your Facebook account and email account are disconnected. 

  • How do I link my email and Facebook account?

    Please follow these steps.

    1. Log in to the Official Website with your email.
    2. Go to My Page -> Account Linked -> Account Linked button.
    3-1. If you’re not logged into Facebook, log in through the pop-up window.
    3-2. If you have already logged into Facebook, it will be automatically linked.
    4. Now you can log in to the website with your Facebook account.

  • I forgot my website password. How can I find it?

    If you can't remember your password, you can confirm and change it through 'Find password' service. 

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