Why is there no official statement about PLDT connectivity? It's evident that PLDT users are having an issue in connecting to your servers. I'm using a VPN just to play your game and I'm getting low pings & less RTO by using it. I think it's uneccessary for us to use VPN since it's SEA server. I have no other issues in connecting to other games in SEA & NA, only just for this game.
I'm not an expert in Networking stuff, but it seems BDO and PLDT are not in-sync when it comes to connectivity.
@Gena - What's the VPN you're using? I might want to try that out too.
Tfw no compensation
Finding it hard to even enter the game 8pm to about 10pm
I'm using Telkom Indihome (Indonesia) anyway. Somehow without VPN, the internet speed is limited up to 0.7 Mbps only, I suspect that the internet speed was the culprit. But after using VPN, everything's okay with high internet speed and no limitation.
I don't know whether this is caused by my ISP or BDO itself, I have sent ticket to BDO CS tho, but their respond have never solved any issues I had.
In the end, I have to fix everything by myself.