Ok i've sent 2 tickets this week and i just keep getting an email that they have recieved it but they haven't sent me any troubleshoot to help me with my problems. Has anyone encountered this problem? i can't get past this part and it won't even try to patch anymore. I've tried almost everything on the reddit sites and nothing has worked..
We apologize for the inconvenience. We are more than happy to assist you if you could send us a ticket at https://www.sea.playblackdesert.com/CS/QNA/Write/ for proper assistance.
Oh wait you already sent them 2? Yet this gm tells you to send them ticket? hmmm it's almost as if they didn't even bother to read your post or something.