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How long BDO SEA reply to tickets? HELP
Fatalgard 2018-12-27 23:00
485 10 4
# 1

I have filed a ticket about my Acoin purchase.

I have received the confirmation of purchase in the Razer Gold website (molpoints) but I haven't received the acoin yet. I am planning to buy the 10 million exclusive event package, but it is only until 12/31/18 11:59.

 

May I know how many days it took for the CS replied?

TIA

2018-12-27

Character Name Fatalgard
Main Character Mystic
Lv 58
  • Beginner 1
  • 0
  • 0
  • 0
  • 0
0
My friend told me he had the same case as yours, he bought it at 12am lel. Yours resolved? Heard from my guild they typically reply within 24hours for pearl related stuff
2018-12-28 10:47 0
0
They still haven't. I hope it'll be fixed as soon as possible since the only reason I bought acoins is to buy the limited time items in the Pearl Shop.
2018-12-28 11:41 0
# 2

dead ticket reply always take 3 day intetionally  plz remove ur current ticket replier and get new people recuirted 

2021-01-02

Character Name Inaxx
Main Character Lahn
Lv 61
  • Beginner 1
  • 0
  • 0
  • 0
  • 0
# 3

Hi Inaxx, I think the current pandemic has affected the turnaround time. Still better to send in your ticket. I believe the official BDO SEA discord is manned as well.

 

 

2021-01-02

Character Name Auraenys
Main Character Dark Knight
Lv 61
  • Beginner 1
  • 0
  • 0
  • 0
  • 0
# 4
On: 2021-01-02 19:36, By: Auraenys

Hi Inaxx, I think the current pandemic has affected the turnaround time. Still better to send in your ticket. I believe the official BDO SEA discord is manned as well.

 

 

16 Hours ago

Just happened to see this post because it's up on the main page of forums. The post is in 2018, it's like 2 years old post and I don't know if 2018 already have Covid-19 or Corona Virus. 

2021-01-03

Character Name Ahrianna
Main Character Shai
Lv 53
  • Beginner 1
  • 0
  • 0
  • 0
  • 0
# 5
On: 2021-01-03 11:56, By: Ahrianna

Just happened to see this post because it's up on the main page of forums. The post is in 2018, it's like 2 years old post and I don't know if 2018 already have Covid-19 or Corona Virus. 

2 Hours ago

Hi,

 

I was answering Inaxx who commented 19 hours ago.

 

 

2021-01-03

Character Name Auraenys
Main Character Dark Knight
Lv 61
  • Beginner 1
  • 0
  • 0
  • 0
  • 0
# 6
On: 2021-01-03 11:56, By: Ahrianna

Just happened to see this post because it's up on the main page of forums. The post is in 2018, it's like 2 years old post and I don't know if 2018 already have Covid-19 or Corona Virus. 

2 Hours ago

Hi,

 

I was answering Inaxx who commented 19 hours ago.

 

 

2021-01-03

Character Name Auraenys
Main Character Dark Knight
Lv 61
  • Beginner 1
  • 0
  • 0
  • 0
  • 0
# 7
On: 2021-01-03 14:01, By: Auraenys

Hi,

 

I was answering Inaxx who commented 19 hours ago.

 

 

1 Hours ago

Ah, my bad. Inaxx comment was not loaded on mine before (probably my internet) and could see it now.  

2021-01-03

Character Name Ahrianna
Main Character Shai
Lv 53
  • Beginner 1
  • 0
  • 0
  • 0
  • 0
# 8
On: 2021-01-02 18:26, By: Inaxx

dead ticket reply always take 3 day intetionally  plz remove ur current ticket replier and get new people recuirted 

21 Hours ago

Hello~

Well... I heard few people got their ticket replies very very late and not sure why. I always got mine in the same day (if sent one early in morning) or the next day (if it's not weekends or holidays). Just be patient for a bit, even though their replies are too generic or like bot replies, they always need to check the tickets - they probably getting lots of ticket in a day.

2021-01-03

Character Name Rozenelle
Main Character Witch
Lv 62
  • Beginner 1
  • 0
  • 0
  • 0
  • 0
# 9

this game ticket replying services is too dead i have screenshot proof how long they took on my email reply also their gm taking free money without doing any work 

 

i hereby request  to remove ur current gm and hire new and active gm for active ticket response 

 

 

also @roznelle its not they get too many ticket they not even want to see it after 3 days they eating free bdo money for nothing most game reply same day or after tomorrow 

but these sick bdo old gm take year to reply 1 ticket if we got stuck they take 3 days to remove us form stuck place 

 

for example live

i stuck here for 6 days  https://drive.google.com/file/d/1zKJSqxjE8hlTsQQVONZc1BtftTCY12s9/view?usp=sharing

and bdo reply came after 3+3 days have screenshot footage if u need let me know those xxxx free loader gm eating free bdo money and reply ticket intetionally late 

2021-01-08

Character Name Inaxx
Main Character Lahn
Lv 61
  • Beginner 1
  • 0
  • 0
  • 0
  • 0
# 10
On: 2021-01-03 14:01, By: Auraenys

Hi,

 

I was answering Inaxx who commented 19 hours ago.

 

 

2021-01-03

hey peace of xxxx i playing game since 2018   they never reply ticket until 3 day gone have proof of old email  stop saying covid make u no reply people at home can run pc to send reply also before 2 year ur services same as like this shit xxxxx want proof of 1-2 year old ticket response delay? 

so we spending our money on freeloader gm ? who doesnt even have time to response ticket and intetionally wait for 3 days then respond 

2021-01-08

Character Name Inaxx
Main Character Lahn
Lv 61
  • Beginner 1
  • 0
  • 0
  • 0
  • 0
# 11
On: 2021-01-08 13:41, By: Inaxx

this game ticket replying services is too dead i have screenshot proof how long they took on my email reply also their gm taking free money without doing any work 

 

i hereby request  to remove ur current gm and hire new and active gm for active ticket response 

 

 

also @roznelle its not they get too many ticket they not even want to see it after 3 days they eating free bdo money for nothing most game reply same day or after tomorrow 

but these sick bdo old gm take year to reply 1 ticket if we got stuck they take 3 days to remove us form stuck place 

 

for example live

i stuck here for 6 days  https://drive.google.com/file/d/1zKJSqxjE8hlTsQQVONZc1BtftTCY12s9/view?usp=sharing

and bdo reply came after 3+3 days have screenshot footage if u need let me know those xxxx free loader gm eating free bdo money and reply ticket intetionally late 

1 Days ago

Are you.. pressing right mouse button?

2021-01-09

Character Name Combatant
Main Character Mystic
Lv 61
  • Beginner 1
  • 0
  • 0
  • 0
  • 0
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