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Extreme Game Stuttering Even in High End PC
Warar 2020-01-24 21:31
2578 11 5 0
# 1
Edit Date : 2020-01-24

My PC is as follows: Intel 9900k, 32GB RAM, RTX 2080ti, Windows 7 and I experience stutters even in Low Spec mode. It comes like once every 5 seconds no matter the display quality I set, including Ultra. Otherwise it runs at 100fps at no problem even in Ultra mode.

 

I tried playing this on my laptop (9750h, 32GB Ram, Win10, RTX 2070) and the stuttering is there too.

Character Name Warar
Main Character Warrior
Lv 54
# 2
Edit Date : 2020-01-24

o Do you turn off pagefile? 

BDO will use the useless pagefile if you didn't turn it off - using hd/ssd as ram.

 

o Did Win 7 compress the ram usage you use?

o Disable Hyper-Treading

 

o What resolution is your monitor? 4k= Doom

Character Name Yurei
Main Character Tamer
Lv 61
# 3
Edit Date : 2020-01-25

o Do you turn off pagefile?

yes, also I am running this game from Samsung 850 Pro SSD

 

o Did Win 7 compress the ram usage you use?

No such feature in win7

 

o Disable Hyper-Treading

Yes, tried it no diff

Character Name Warar
Main Character Warrior
Lv 54
# 4
Edit Date : 2020-01-25

we have uber tech support from SUPPORTER Mondlich now.

1st time seeing things done this way and the speed of reply!

 

Later PA ask you work for them 24 hrs a day for 1000 pearl a month =)

 

NICE JOB Yurei!

Character Name Veonya
Main Character Shai
Lv 61
# 5
Edit Date : 2020-01-25

I'm not so sure if this will help but try out this guide, might be able to optimise your game and reduce the stuttering.

 

Guide link:

https://docs.google.com/document/d/1cyLaDiPL_B6nOZw_qPE_wOGuoeRT-qddTjevTFoFBkg/edit

 

Other than that, if there's no other solutions that you can find out in the internet, contacting the customer support might help too hahahahha

 

Anyway, good luck to you with your issues!

Character Name Ilhwan
Main Character Wizard
Lv 61
# 6
Edit Date : 2020-01-25

@ Veonya - Thanks

@ Ilhwan - good guide.

@ Warar 

o Try the guide provided by Ilwhan.

 

o I think it might be driver issue ; both your laptop/pc used nvidia. Try install older/newer version. 

 

o Try turn off Vsync / Enhanced Sync / Gsync.

 

o Do you use antivirus / firewall/ window defender?

 

o Do you turn off this?

o Your PC is on Full power mode? 

o Do you overclock your CPU/RAM/Graphic? That PC is too high-end to have issue.

 

o Do you check task manager? Is there anything using high-cpu usage? Sometimes Xigncode gone nuts and eats alot of CPU. Try set BDO to high priority or use Processor Lasso.

 

Is your latency good? Lagging can causes Stuttering.

o Use resource monitor to check ping - Win 7/8/10
Check your ping - BDO
1.)Ctrl+Shift+Esc - open task manager
2.)Click Performance tab
3.)Bottom of the window - Click - Resource Monitor
4.)Click Network Tab
5.)Look at TCP Connections.

 

o Set Xigncode as lowest priority and let it use one cpu core only.

 

Character Name Yurei
Main Character Tamer
Lv 61
# 7
Edit Date : 2020-01-31

Tried some of the suggestions, no effect :(

 

o Try the guide provided by Ilwhan.

Don't know exactly what to follow, it's wot

 

o I think it might be driver issue ; both your laptop/pc used nvidia. Try install older/newer version.
using latest drivers

 

o Try turn off Vsync / Enhanced Sync / Gsync.

Tried all. WIndowed borderlesss, same problem in full screen. vsync enabled/disabled

 

o Do you use antivirus / firewall/ window defender?

no

 

o Do you turn off this?

no effect

 

o Your PC is on Full power mode?

tried it, no effect

 

o Do you overclock your CPU/RAM/Graphic? That PC is too high-end to have issue.

No overclock. Except ram is XMP

 

o Do you check task manager? Is there anything using high-cpu usage? Sometimes Xigncode gone nuts and eats alot of CPU. Try set BDO to high priority or use Processor Lasso.

No, max CPU usage maybe 25% 8 cores (ht disabled)

 

Is your latency good? Lagging can causes Stuttering.

 < 50 ms

 

o Set Xigncode as lowest priority and let it use one cpu core only.

no effect

Character Name WarSoh
Main Character Warrior
Lv 53
# 8
Edit Date : 2020-02-01

o Your xigncode  at 25%?

That's very high. Mine always 0%-10% (i5 9600k)

-Try delete xc folder (always make a backup first)

 

- Open launcher and it should download a fresh xigncode.

- If launcher failed to download , use check file.

 

o Try turn off your XMP.

Though it is rare. Some poor quality checked RAM have problem with factory overclock setting(XMP) - which causes ECC error

- Did you do Memtest when you bought the ram?

 

o Latest driver is not always the best

New driver fix some error but some new error might appear. Best is get old stable version and do a clean install.

 

o Did you read this part - Optimal Nvidia setting?

https://docs.google.com/document/d/1cyLaDiPL_B6nOZw_qPE_wOGuoeRT-qddTjevTFoFBkg/edit

Its a good tweak.

 

Character Name Yurei
Main Character Tamer
Lv 61
# 9
Edit Date : 2020-02-12

o Your xigncode  at 25%?

No I meant my entire system load

 

As of today, I still get stutters even when running the game at lowest settings with the latest patch. This is again, on a high end Intel 9900k, Nvidia 2080ti, 32GB RAM system with W7 64. The entire system load rarely crosses 25%.

 

I have tried all sorts of things but they had no effect. Based on my research, this seems somewhat a problem many people have, I hope PA can address this.

Character Name WarSoh
Main Character Warrior
Lv 56
# 10
Edit Date : 2020-02-19

i have this issue sometimes when i first open the game too in FS mode and all i do to fix it is restart the game and it always fixes this issue for me.

Character Name Xupremo
Main Character Warrior
Lv 62
# 11
Edit Date : 2020-02-19

Same as Supremo, after restart, the stuttering goes away, although I do not have a high end PC, it is very rare for me to experience stutrering. I normaly experience it after I've been AFK fishing 3 days or more straight, but a restart always fixes it. I've never done any special set up or checked anything in the background, not to techy to understand it. But will check Yurei's recommendations after maintenance today.

 

Hope your problem is identified and resolved asap. Please keep us updated.

 

Thank you.

 

Character Name Auraenys
Main Character Dark Knight
Lv 61
# 12
Edit Date : 2022-04-23
On: 2020-02-12 13:42, By: WarSoh
Edit Date : 2020-02-12

o Your xigncode  at 25%?

No I meant my entire system load

 

As of today, I still get stutters even when running the game at lowest settings with the latest patch. This is again, on a high end Intel 9900k, Nvidia 2080ti, 32GB RAM system with W7 64. The entire system load rarely crosses 25%.

 

I have tried all sorts of things but they had no effect. Based on my research, this seems somewhat a problem many people have, I hope PA can address this.

I had the same issue just like, I did try all the guide and tips on reddit. The patch in July 2021, I started having stuttering till now and PA seems like didn't care about that.
The funny thing here is there a lot of people in NAEU complaining about that already in Forum. 

My PC spec:
Ryzen 7 3700x
RTX2080SUPER OC
Ram (8x2) 3200Mhz
SSD NVME 500GB

Can't grind to be honest, my ISP good and sadly stuttering only happen to Black Desert Online while the other games don't. The ultimate guide is non-relating to stuttering issue happening after patch update.
Below here is the Link comparing BattleFieldV ultra setting 64 people in a match running consistently at 120FPS while Black Desert Online Low setting can't.
https://www.youtube.com/watch?v=yttmzb1t3DQ
0:00 -> 11:41 Is battlefieldV Gameplay
12:01 -> 19:21 is BlackDesertOnline Gameplay.


Character Name ForbiddenAngel
Main Character Sorceress
Lv 60
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