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Game keeps reconnecting then disconnect
MeinEmily 2018-05-15 22:41
5688 4 6 0
# 1
Edit Date : 2018-05-15

Greetings, hello. I'm well aware that there has been so many posts occuring about how the game kept on loading loop, auto reconnecting, then after 5 times of auto recon, the game disconnects. There are some people claiming that theirs do fixed itself by clicking the "check files" button. But when I do that, my BDO broke and resulting me unable to play the game at all. Perhaps someone else have another solution? And worry not, before you ask if it's my ISP or internet's problem, I assure you I can play many other online games in their SEA servers without any problem. I'm from Indonesia, perhaps the problem is in Indonesia's connection? And not to boast but my PC is a high-end one. Thank you very much.

Character Name MeinEmily
Main Character Valkyrie
Lv 56
Greetings MeinEmily,
We apologize for the inconvenience. We would be happy to help you once you send us a CS ticket at https://www.sea.playblackdesert.com/CS/QNA/Write/
2018-05-15 22:51
Why if it isn't GM Florin. I'd like to thank you for helping me in my previous problem. But another problem arise, and I don't think sending a CS ticket would help much, since this applied to others.
2018-05-16 04:13
# 2
Edit Date : 2018-05-15

Great another generic send us a ticket and we'll help you response.

 

I'm missing out on your event because of this bullcrap gm a lot of people are obviously experiencing this I know it takes time to fix problems like this but damn. How about a announcement or something on wtf is going on? Instead of this generic response.

 

 

Character Name Noland
Main Character Warrior
Lv 14
Ah yes, Noland. I've seen you in some posts regarding this circumstances. In my occasion It's most likely to occur when it's node war time when the server's overrunned. How about you?
2018-05-16 04:11
Well I used to be able to play even with node wars. It's just lately after they announced the registration event for the new classes I am getting dc over and over at anytime now.
2018-05-16 12:29
I am guessing their server just can't handle the amount of new players coming in. And it really annoys me that they keep asking for more people to play their game while their servers suck..
2018-05-16 12:30
But yeah I can only guess since the GM won't give a statement regarding the issue. They just tell you "hey bud sorry but we still want your money so please send us a ticket we will pretend to read it"
2018-05-16 12:33
# 3
Edit Date : 2018-05-16

me too. im not been able to LOGIN since MONDAY. I first thought its on the ISP but its not. I can play dota with low MS. NOW IM MISSING A LOT OF KZARKA. so sad.

Character Name CoffeeMint
Main Character Ninja
Lv 55
# 4
Edit Date : 2020-01-01

Same here, I've been sending tickets (yes TICKETS, plural) and somehow the problem got resolved only on a brief period during the new year event.

 

Believe me, they won't hear the end of it from me if this issue isn't resolved.

 

Oh, btw I'm from Indonesia as well and before you ask if it was my ISP, I had no problems running other game or browsing HD videos, and my PC is somewhere mid end spec. So I don't think it was either my PC nor my ISP.

Character Name Bellacroix
Main Character Witch
Lv 58
# 5
Edit Date : 2021-12-29
On: 2018-05-15 22:41, By: MeinEmily
Edit Date : 2018-05-15

Greetings, hello. I'm well aware that there has been so many posts occuring about how the game kept on loading loop, auto reconnecting, then after 5 times of auto recon, the game disconnects. There are some people claiming that theirs do fixed itself by clicking the "check files" button. But when I do that, my BDO broke and resulting me unable to play the game at all. Perhaps someone else have another solution? And worry not, before you ask if it's my ISP or internet's problem, I assure you I can play many other online games in their SEA servers without any problem. I'm from Indonesia, perhaps the problem is in Indonesia's connection? And not to boast but my PC is a high-end one. Thank you very much.

same problem here bro ever 5 minute or .. in 1 minute its 2 time reconnecting...idk why this happen too

Character Name TeresaHuskey
Main Character Guardian
Lv 61
FeedbackTopicGame keeps reconnecting then disconnect
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