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[Install Game] [EAC] I get an error message stating: [Untrusted system file]
You may encounter the [Untrusted system file] error message if a corrupted system (.dll) file was discovered while launching the game.
Please follow all of the steps below to repair corrupted system files.
◆ Repair Corrupted System Files Using System File Checker Tool (SFC.exe)
1. Open an elevated (administrator privileges) Command Prompt ("cmd" in Windows search)
2. Enter [sfc /scannow] (without brackets)
3. Restart your PC and launch the game
* The steps above will automatically repair corrupted files.
If corrupted files are not found even after following the steps above, please try the following:
1. Open an elevated (administrator privileges) Command Prompt ("cmd" in Windows search)
2. Enter [DISM.exe /Online /Cleanup-image /Scanhealth] (without brackets)
3. Once step 2 is complete, enter [DISM.exe /Online /Cleanup-image /Restorehealth] (without brackets)
4. Once step 3 is complete, restart your PC and launch the game
* Please refer to the websites below on how to troubleshoot general errors.
▶ Link to [EAC] Game Issues Solution Guide
* Please visit the website below to request technical support from EAC.
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[Install Game] [EAC] I get an error message stating: [Failed to init Auth]
You may encounter this error message if EAC (Easy Anti-Cheat) fails to automatically install.
You can troubleshoot this issue by manually installing it with the installation file located in the folder Black Desert Online is installed in.
Please follow the steps below to manually install EAC.
◆ How to Manually Install Security Program
· [Black Desert Online Installation Directory] → Right-click the “EasyAntiCheat_Setup.exe” file located in the [EasyAntiCheat] folder → Click “Run as administrator”
* Default Black Desert Online Installation Directory: [Default Drive] → [Pearlabyss] → [BlackDesert]
If the problem persists even after manually installing the security program, please download the file below and right-click the file to “Run as administrator.” Afterward, please try launching Black Desert Online.
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[Install Game] [EAC] I get an EAC related error!
Please refer to the website below for information on how to troubleshoot general EAC related errors.
▶ Link to [EAC] Game Issues Solution Guide
▶ Link to [EAC] Specific Error Resolutions
* Please visit the website below to request technical support from EAC.
▶ Link to [EAC] Technical Support
If you are unable to resolve the errors after viewing the links above, please contact us via [Support] for further assistance.
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Black Desert System Requirements
- Category
- Processor (CPU)
- Hard Drive
- Memory
- Graphic Card (GPU)
- Operating System (OS)
- Minimum RequirementsRecommended Requirements
- Intel Core i3Intel Core i5
- Over 41GB
- 4GB RAM8GB RAM
- GTS 250
GeForce 9800 GTX
Radeon HD 3870 X2NVIDIA GTX 970
AMD RX 480 - OS: 32-bit or 64-bit Windows 10
- Category
- Processor (CPU)
- Hard Drive
- Memory
- Graphic Card (GPU)
- Operating System (OS)
- Remastered RequirementsUltra Mode Requirements
- Intel Core i7-8700Intel Core i7-8700K
- Over 41GB
- 16GB RAM32GB RAM
- GeForce GTX1070 8GBGeForce GTX1080ti 11GB
- OS: 32-bit or 64-bit Windows 10
- You can optimize your game play performance by adjusting the resolution and game option settings.
- Please install the latest service pack to enjoy playing Black Desert.
- You'll enjoy an enhanced gaming experience with a 64-bit operating system.
- We recommend that you use at least a NVIDIA GeForce GTX 660 with DirectX 11.
- Black Desert is optimized to run in Full HD (1920 x 1080).
Latest Graphics Drivers
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| GeForce Driver | Radeon Driver |
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| GeForce Driver | Radeon Driver |
- Please install the latest graphics driver to ensure the best gaming experience.
- The frame rate may vary depending on the hardware manufacturer when playing in Full Screen, Full Screen Window, or Game Window Mode.