Announcements

Notices [Notice] Known Issues - 2
Black Desert 2019-05-22 00:00

Hello, Adventurers!

 

We would like to inform you of some current known issues in the game.

 

Please take note of the following so you can avoid any inconveniences to your gameplay.

We are working hard to fix the issue as soon as possible. 

 

Last updated: 11/26 16:09 (GMT+8)

 

[Go to the previous Known Issues - 1 Notice]

 


[Issues Under Investigation]

 Desert illnesses "heatstroke" and "hypothermia" aren't being applied in certain parts of the Valencian Great Desert.

• We are aware of an issue where you couldn't log into the Black Desert+ app via Facebook on an Android OS and have temporarily removed the Facebook login icon.
- You can still log in with your Pearl Abyss email account.
• NPC Patrigio's (Velia, Calpheon, and Grána) dialogue for the materials to craft the Bonfire of Dreams does not match the actual materials.

• The item Sturdy Snow White Stone incorrectly displays as Sturdy White Stone in certain quests, dialogs, and item descriptions.

An Atoraxxion Pet's visual effect is visible during Node/Conquest War

• We are aware of the issue where the exchange button does not appear when talking to Wacky Toshi even after collecting enough samples for Marni's Stones.

- Elvia Marni's Stone and Great Marni's Stones remain unaffected by this issue.

• We are aware of the issue where the two-phase Urukios fight sometimes does not immediately move onto the next phase when Urukios falls below a certain HP.

• We are aware of the issue where leaving some of the Pearl's Blessing rewards unclaimed causes some of the rewards to disappear.
- Please note that the missing rewards will be provided separately at a later date.

• We are aware of the issue where "Private/Personal Trade" is not possible when using the gamepad UI.

• We are aware of the issue where AP is not reduced normally when it rains or snows.

• We are aware of the issue we're having your internet connection disconnected while waiting in the Arena of Arsha causes you to be stuck on the loading screen when trying to re-access the Arena of Arsha from the ESC menu → Arena of Arsha.

• [Warrior, Ranger, Sorceress, Berserker, Ninja, Kunoichi We are aware of the issue where an incompletable Succession questline appears in an unaccepted state in the Quest window (O) for a character that completed the Succession quests before the Awakening & Succession questlines were combined.

• We are aware of the issue where certain horse costumes do not appear properly when mounts are connected to a wagon.

We are aware of the issue where you cannot level up when receiving EXP as a quest reward at level 59 99.99%.

We are aware of the issue where the minimap markers are sometimes incorrect.

• We are aware of the issue where effects are missing for cannonballs and cannonball impacts of cannons on land during world boss appearances. 

• We are aware of the issue where you sporadically do not obtain gathering materials while Water Scooping.

• We are aware of the issue where the background terrain appears abnormally when the direction of the camera changes.

• We are aware of the issue where you cannot interact with the door of residences occasionally.

- You can fix this issue by exiting the game then logging back in.

 


[Resolved Issues]

접기

• Certain Adventurers cannot use the War Vendor when their Guild wins in a Node War while occupying a territory.
- This issue will be fixed during the maintenance on November 24 and compensation will be sent out to the affected adventurers during the maintenance on December 1.

• Activating the "Hide Certain NPCs option" causes the quest NPCs of "The Origin of Mystic Power" and "[Awakening] Bree Tree Ruins" for the "[II] The Mysterious Ruins" questline to not be visible.
- Please turn off the "Hide Certain NPCs" to complete the quests normally.

• Certain items that are supposed to show their creator's Family name are not displaying the name.

• Certain actions (Q) sometimes do not activate properly when controlling the MOD Oog Mk III.

• The text for the "Ongoing" tab in the Quest (O) window and Adventurer's Board search filter is incorrectly displayed as "All Dyes."

• The tooltips of the [Manor] [Halloween] Wanderers Three, [Manor] [Halloween] Jolly Good Shot, and [Manor] [Halloween] Traveling Pumpkins manor items incorrectly state that they can be installed inside the manor.

- These manor items can only be installed outside the manor.

• Certain event NPCs in Marni’s Spooky Playground are not visible.
- This issue will be resolved during the maintenance on November 3, 2021 (Wed).

• Some of the event NPCs in “Marni’s Spooky Playground” are missing on certain servers.

- This issue will be resolved during the maintenance on October 27 (Wed).

• The tooltip of the [Halloween] Mount All Skill Training Coupon is missing "donkey" in its list of mounts that it is available for.

- This issue will be resolved during the October 27 maintenance.

• We are aware of the issue where the Kamasylvia territory is shown in the [Node War Information] on the [World Map (M)].

• The tooltip of the Concentrated Red Nose's Aura incorrectly states that you need Concentrated Giath Crystal to obtain Concentrated Red Nose's Aura.
- Please note that the correct method is: Select Heating from the Processing window with Oquilla Earth Crystal x1, Concentrated Red Nose's Aura x30, Concentrated Magical Black Stone (Armor) x50, Concentrated Red Nose Crystal x120, and Memory Fragment x450

• The description of "[Progression] Reach Lv. 62" in the Progression Pass incorrectly states that you can claim a PEN (V) Capotia Ring from the Challenge (Y) window.
- Please note that the correct item that you can claim from the Challenge (Y) window is a TRI (III) Capotia Ring.
• We are aware of the issue with the PEN (V) Nouver Sub-Weapon that can be obtained from the [PEN (V) Boss Gear]: The Old Moon Guild's Best Deal questline where it cannot be upgraded with the Inverted Heart of Garmoth.
- This issue will be resolved during the October 20 (Wed) maintenance.

• We are aware of the issue where certain NPCs are not displayed properly when you leave the House of Horrors in Marni’s Spooky Playground.
- Please reconnect after going to the Character Selection screen and the characters will be displayed properly.
• [Nova] We are aware of the issue where Axian does not go berserk in certain circumstances.

• We are aware of the issue where you cannot obtain the [Combat EXP +20%] 30 min - Energy Burn buff from the Black Spirit.

• We are aware of the issue where damage is being dealt incorrectly to monsters after entering Sycrakea, so we have prevented monsters and NPCs from spawning on the Season Servers as a temporary measure.

• We are aware of the issue where the minigame UI when controlling the MOD Oog Mk III for the Red Light, Green Light event in Marni’s Spooky Playground is displayed abnormally.

• We are aware of the issue where the name of the dye selected on the Dye UI palette differs from the name of the dye displayed.

- This issue will be resolved during maintenance on October 13, 2021.

• We are aware of the issue where the “Third Test: Naga, I Want You!” quest for the Shai’s Naga outfit questline is displayed twice, and picking the bottom one causes you to be unable to progress to the next quest.

- Please note that you can complete the questline normally by selecting the quest that appears on top.

• We are aware of the issue where you cannot complete “Objective: Sell a Broken Golem's Core” for Chapter Ten of Igor Bartali's Adventure Log.

- Please note that you can complete it normally if you have a Broken Golem's Core in your inventory.

• We are aware of the issue where you cannot accept the [Valencia] Clean Revenge quest of the [Lv. 56 Valencia II] Treasure of Valencia main questline.

- Please note that you can accept the quest normally if you have two or more Ancient Iron Coins in your inventory.

- We’ve prepared a coupon containing the “Broken Golem's Core” and “Ancient Iron Coin” for Adventurers encountering difficulties completing the Adventure Log and/or quest.

- Coupon Code: MISS-INGQ-UEST-ITEM / Valid until the maintenance on September 29

• We are aware of the issue where Cadry's Token items that are obtained after the maintenance on September 15, 2021 (Wed) cannot be used for processing the “[Guild] Restoration of Cadry's Forbidden Book” item.

- This issue will be fixed during the maintenance on September 29, 2021 (Wed)

• We are aware of the issue where the Vahmalkea: Rift Chest that you can obtain as a reward from [Season] Atoraxxion: Vahmalkea contains the 2021 Summer Season item: [Season] Rift's Thorn.

 Please note that while this item can be exchanged through the NPC, any remaining [Season] Rift's Thorn will be exchanged for [Season] Rift's Roots during the maintenance on September 29, 2021 (Wed).

• We are aware of the issue where you cannot enter Atoraxxion: Vahmalkea - Vaha's Cradle on the season and normal servers.
- Please note that a hotfix is being prepared to fix this issue.

• We are aware of the issue where the item name's listed in the tooltip of the Custom Buff Box are missing the [Event] tag.

• We are aware of the issue where the item description of the [Gamescom] Select Your Buff Pack has a typo for the amount of Item Collection Increase Scroll (60 min) it contains.
- Please note that the actual amount of Item Collection Increase Scrolls (60 min) is 15.
- This issue will be resolved during the maintenance on September 1, 2021 (Wed).
• [Corsair] We are aware of the issue where the skill "Elvia: Dark Mists" can be used without any Elvia weapon equipped.

* However, please note that the amount of damage when there aren't any Elvia weapons equipped is different from when an Elvia weapon is equipped, and only normal skill damage is applied. The issue will be fixed during the maintenance on August 25, 2021 (Wed).

• We are aware of the issue where the text in the Friend Messenger window appears abnormal after a load screen (character selection, switch servers, etc.).

• We are aware of the issue where the Pearl’s Blessing gauge does not appear properly when purchasing a product with a coupon discounted price that is 1000 Pearls or higher in the Pearl Shop (F3).

• [Corsair] We are aware of the issue where your character does not keep sprinting after pressing the Shift key while auto-running.

- This issue will be fixed during the August 18, 2021 (Wed) maintenance.

• We are aware of the issue where the dialogue for certain NPCs and Labao (appears during the [Corsair] Labao on Deck! skill) are displayed in the dialogue screen.

- This issue will be fixed during the August 18, 2021 (Wed) maintenance.

• We are aware of the issue where you can interact with another Adventurer's Campsite.

• We are aware of the issue where the Calpheon Storage +8 and +4 Expansion Slot Coupons in the Calpheon Storage +20 Pack incorrectly have the [Event] tag in front of their names.

- The intended name does not have the [Event] tag.

- This issue is only related to the name of the item and has no affect on the item's actual usage (will behave the same as similar Pearl items.)

• We are aware of the issue where the Coral Shine Blue Shell Prop Set that you can obtain from the [Event] Choose Your Luxury Prop Box reward does not include the Coral Harp.

* Adventurers who've already selected and opened the Coral Shine Blue Shell Prop Set will be sent the missing Coral Harp to their in-game mailboxes (B) during the maintenance on August 11, 2021 (Wed). Additionally, if you select and open the Coral Shine Blue Shell Prop Set after the August 11 maintenance, you will be able to obtain the Coral Harp normally.
• We are aware of the issue where several “pirate scarecrows” are visible in the ocean near Port Epheria.

- This issue will be fixed during the maintenance on August 4, 2021 (Wed).

• We are aware of the issue where the [Event] Be a Server for a Day quest sometimes appears again in the Quest (O) -> "New Quests" list even if you’ve already completed the quest.

- Please note that you can only complete this quest once a day per Family.

- This issue will be fixed during the maintenance on August 4, 2021 (Wed).

• We are aware of the issue where the Pearl Shop description of the [Hot Summer] Value Pack (20 Days) incorrectly lists Merv's Palette effect as 90 days.
- Please note that the effect is only 20 days for all the effects listed.

• [Archer] There is an issue with Glide skill not being activated when using certain skills right after pressing Tab key while moving forward in the combat stance.

- This issue is scheduled to be fixed during the maintenance on July 28th.
• [Hashashin] There is an issue with certain skills not activating smoothly in combo right after pressing Tab key while moving forward in the combat stance.

- This issue is scheduled to be fixed during the maintenance on July 28th.

• We are aware of the issue with Corsair’s Wave Breaker skill where it consumes double the stamina when used.
- This issue will be fixed during the maintenance on July 28, 2021 (Wed).
• We are aware of the issue where using Corsair’s Wave Breaker skill while having insufficient stamina causes the skill to be interrupted mid-use.
- This issue will be fixed during the maintenance on July 28, 2021 (Wed).

• We are aware of an issue where Grace Lauren's voice-over and quest dialogue are overlapping in the Atoraxxion main questline. This issue will be resolved during the next maintenance.

• We are aware of the issue where Shift + Mouse left-clicking certain Loggia tool items displays the Crafting Notes.- This issue is resolved after you log in again.

• We are aware of the issue where the gauge of Black Spirit's Rage shows a negative value and often does not change.

• We are aware of the issue where the Stable button located on the lower right screen on World Map (M) does not work at Rock Post.

• There is an issue where furnitures are not visible when installing a certain furniture in the residence.

• We are aware of the issue with the [Nova] Sweet Coco Pack where its item information in the Pearl Shop incorrectly lists the [Witch] tag for the bikini items.
- Please note that the actual bikini items are for the Nova class.

• We are aware of where the tooltip of the Node Investment Benefit icon incorrectly states that fighting monsters will make the item drop rate +10%.
- Please note that the actual effect is that the +5% Item Drop Rate buff will only apply 10% of the time when defeating monsters.

• We are aware of the issue where the item description of the [Shai] Coco Gloves is missing the Amity +10% effect.
- The item’s actual effect is properly applied, and the item description will be fixed during the maintenance on July 14, 2021 (Wed).

• We are aware of the issue where the main questline is abnormally displayed for characters that are the recipient of Fughar’s Timepiece.
- Instead of the abnormally displayed quest, you can continue on with the next quest after the most recently completed quest in the Quests (O) -> Main Quest tab.
- This issue will be resolved during the maintenance on July 14, 2021 (Wed).

• We are aware of the issue with Processing (L) - Simple Cooking where only 3 slots for ingredients are available causing you to be unable to cook Cron Meals.
- This issue will be resolved during the maintenance on July 14.

• We are aware of the issue where certain progress bar (gauge) UI elements appear abnormal in certain circumstances.

• We are aware of the issue where the [Event] Black Spirit's Claw included in the New Class Pack: Corsair Edition cannot be used.

- Please note that the unusable [Event] Black Spirit's Claw will be swapped for a usable item during the July 7, 2021 (Wed) maintenance.

• [Corsair] We are aware of the issue where the damage dealt by Succession skills is lower than intended.
• We are aware of the issue where you can no longer complete the Season Pass if you switch to the simplified main questline after completing the [Boss] Giath, the Goblin Chief quest on the normal main questline. - This issue will be fixed in the future and the Season Pass will be changed to be completable again. - Please note that content other than the Season Pass rewards can be accessed normally.
• We are aware of the issue where the ingame title cannot be achieved even after completing Challenge Reward with the adjustment of required life EXP.
• We are aware of the issue where the alert system of the Kratuga Ancient Ruins sometimes does not function properly.
- You can obtain the ingame title when your life level increases.
• We are investigating the issue where fishing is not available in Lake Valencia.
• There is an issue where items which are not being currently sold are intermittently displayed in Volatile Price Items category in Central Market.
• We are aware of the issue where the NPC Patrigio located near Duvencrune does not appear normally.
• We are aware of the issue where the quest window lights up when mousing over it.
• We are aware of the issue where Karma is decreased by 200,000 when forcefully retrieving a Guild Galley from the World Map (M).
• There is currently an issue where certain Skill Add-ons cannot be used when a “Combat/Skill EXP Exchange Coupon” has been used.  
- If you encounter this issue, please go to the Character Selection screen, and you’ll be able to use Skill Add-ons normally.
• We are aware of the issue where the text for Title names is not properly aligned in the Integrated UI.
• We are aware of the issue where characters level 49 and below are able to fire a ship's cannon.
- Please note that damage is not inflicted by fired shots.
• We are aware of the issue where the completion rewards for the "Dream Chest" Challenge of the "Oasis Chest" event can be received even though the completion requirements haven't been fulfilled
.- This issue will sporadically occur for only some Adventurers.
• We are aware of the issue where the sales period in the description text for Emperor Hawk is incorrect for the Limited Pet Bundle.
• We are aware of the issue where the navigation guide for certain NPCs is abnormal.
• We are aware of the issue where the item description of the [Striker] Blue Gaia Outfit Set incorrectly states that your Gauntlet and Gardbrace will be invincible with the outfit.
- Please note that the correct description should be “If you put on the Gauntlet and Gardbrace, the Gloves will be invisible”.
• We are aware of the issue where improvements to flute instrument sound caused the pitch to be abnormally expanded and a different sound from before.
• We are aware of the issue where certain items are incorrectly stated as being obtainable from "Lavon Felix" in the Crafting Notes.
• We are aware of the issue where upon using the portal from the Upper Zone to Abyssal Zone you can no longer see your Pet if you've entered Protty Cave with a Pet (Bird) taken out.
- If you experience this issue, please check in your pet and take the out again.

• We are aware of the issue where the enhancement levels are not displayed for the icons of item rewards in the Challenge (Y) menu.
• We are aware of the issue where using a skill with grab sometimes results in the grab failing with the text "Blocked" appearing.
• We are aware of the issue where the no longer obtainable "Dim Magical Armor" is referred to in the quest window for the Calpheon main quest "Looking for Adventurers".

• We are aware of the issue with the [Season] Swell Sea Shell's item description where there is a line break missing between the Advice of Valks (+60) and Secret Book of Old Moon (20 Days).
- Please note that the exchange quest for the Advice of Valks (+60) and Secret Book of Old Moon (20 Days) are separate exchanges.
- This issue will be resolved during the maintenance on July 7, 2021 (Wed).

• We are aware of the issue with the item description of the [Season] Swell Sea Shell where it incorrectly states Patrigio as the exchange NPC instead of Igor Bartali.

• We are aware of the issue where trying to list an item on the Central Market during the 15-minute wait time for a previous item that was listed to sell with the Old Moon Trade Pass applied causes the button for using the Old Moon Trade Pass to be displayed.
- This issue will be resolved during the maintenance on June 29, 2021 (Tue).

• We are aware of the issue with the [Daily] Old Moon Guild Subjugation Request - Gyfin Rhasia Temple quest where the number of monsters listed in the quest summary is different from the actual quest goal.
- Please note that the actual number of monsters that need to be defeated is 1,000.

• We are aware of the issue with the [Daily] Old Moon Guild Subjugation Request - Waragon Nest quest where the number of monsters listed in the quest summary is different from the actual quest goal.

- Please note that the actual number of monsters that need to be defeated is 2,500.

• We are aware of the issue where clicking certain outfits of a different class in the Pearl Shop causes an abnormal notification message to appear.
- Please note that the purchase and function of the product are normal.
- This issue will be resolved during the maintenance on June 16 (Wed).

• We are aware of the issue where the name of Krogdalo's Feather is incorrectly spelled as Krogadalo's Feather.
- This issue will be resolved during the June 16 maintenance.

• We are aware of the issue where upgrading an Enhanced Flame Tower/Big Hwacha that is overlapping another annex building during Node/Conquest War causes the Enhanced Flame Tower/Big Hwacha to disappear.
- This issue will be resolved during the maintenance on June 2, 2021 (Wed).

• We are aware of the issue where trying to upgrade a Barricade, Flame Tower, or Hwacha as a normal or apprentice guild member during Node/Conquest War causes the materials to be consumed and the annex to be removed.
- Please note that Guild Master/Advisor/Officers/Quartermasters/Cannoneers can upgrade these annexes normally.

• We are aware of the issue with the [Secret Book] Pilgrim's Steps I where its description incorrectly states that it grants Melee DP +5 instead of Ranged DP +5.

• We are aware of the issue where an abnormal message is displayed when checking a Stable without any mounts from the World Map (M).

• We are aware of the issue where the Giant Mudster for the Field Boss Rush event does not appear in the Elvia Realm servers.

• [Sage] We are aware of the issue where using a skill near the closed stone gate at the Ancient Stone Chamber can cause you to move in and out of the quest area during Sage’s Awakening questline.
- This issue will be resolved during the maintenance on April 28, 2021 (Wed).

• We are aware of the issue where the alerts no longer activate after being in Elvia Realm: Biraghi Den for a certain period of time.

• We are aware of the issue where walking backwards with a Sage character while continuously attacking barehanded causes an error message to appear.

• We are aware of the issue where the Trading EXP Transfer Coupon would occasionally malfunction.
- Until this issue is fixed thoroughly, we will be temporarily suspending the item's use and its purchase on Pearl Shop.

• We are aware of the issue where Adventurers who completed the “[Event] Popular Love Boat!” quest during a previous event period are unable to interact with the “Flower.”

- This issue will be resolved during the maintenance on April 14, 2021 (Wed).

• We are aware of the issue where items that are not able to be registered on the Guild Item Rental Storage due to their enhancement levels appear to be registerable.

• We are aware of the issue where some of the additional rewards for the number of rounds completed in Black Spirit's Adventure before its revamp were not sent during the maintenance on April 7th.
- We are currently investigating this issue and will update you as soon as it is resolved.

• We are aware of the issue where the Prime: Rift Chain skill description’s “Super Armor for 1 sec(s) after using skill” text is missing the additional text that the effect is nullified during cooldown.
- Please note that the Super Armor effect is not applied during the cooldown.

• We are aware of the issue where the event period stated on the “[Event] The Best Donkey Trainer” quest description in the New Quest window differs from the actual event period.
- This issue will be resolved during the maintenance on April 7, 2021 (Wed). The event quest will be available until the maintenance on April 14, 2021 (Wed).

• We are aware of the issue where the order of the Valencia-2 server is abnormal in the servers selection and server change screens.

• We are aware of the issue where you cannot activate “Forced PvP Mode (ALT+C)” in the following cases.
- If you equip a copied(tagged) item that is able to be rented out to a guild member.
* TRI (III) and TET (IV) weapons, armor, and accessories that can be sold on the Central Market are able to be rented out to a guild member.  

- We are aware of the issue where activating "Forced PvP Mode (ALT+C)" causes you to be unable to equip the items mentioned above.

• We are aware of the issue where Maehwa's Petal Bloom skill add-on is applied as Flow: Moonlight Dash's add-on.
- This issue will be resolved during the March 24 (Wed) maintenance.

• We are aware of the issue where the name of the Striker Awakening skill is incorrectly displayed as "Falling Leaves" instead of "Autumn Blaze" in the Indonesian language setting.
- This issue will be resolved during the maintenance on March 24, 2021 (Wed).

• We are aware of the issue where the [Event] Black Spirit's Illusion quests cannot be accepted.
- This issue will be fixed during the March 10, 2021 (Wed) maintenance.
- The Distorted Illusion in the Altar of Blood event will be extended until March 17, 2021 (Wed) maintenance.

• We are aware of the issue where you cannot hear the sounds when directly adjusting the Velocity of Notes in the Compose screen.
- You can hear sounds normally by using the Velocity function at the top-right of the Compose screen to input Notes.
- This issue will be resolved during the March 17 maintenance.

• We are aware of the issue where the skill command tooltip is displayed abnormally when viewing the Skill window with the gamepad mode activated.

• We are aware of the issue where the Plump Pufferfish's item tooltip is abnormal.

• We are aware of the issue where playing an instrument causes the appearance of other Adventurers' instruments to no longer be visible.

• We are aware of the issue where occasionally dialogue for the quest “Second Test: How Much Do You Know About the Nagas?” of the questline “The Naga Enthusiasts Club” does not appear making it difficult to understand the questions.
- The order for the questions of the “Second Test: How Much Do You Know About the Nagas?” are as follows:
1. What is the name of the group of vile beings that fought the Nagas and drove them out of their lands?
2. The Nagas inhabit diverse areas. Which of the mentioned places do the Nagas not live in?
3. The Nagas and Fogans fight each other due to their mutual hatred. With that said, how do you say "I hate Naga" in Fogan?

• We are aware of the issue where the Elvia Realm is not marked for the Arsha server on the server selection screen.

• We are aware of the issue where the Value Pack icon is not displayed in the Central Market.

• We are aware of the issue where the expiration dates displayed for in-game mail sent after February 17 may differ from the actual expiration date/time depending on your PC’s time zone.
- Please note that this difference will be the time difference between your PC’s time zone and GMT+8.
- This issue will be resolved during the maintenance on March 3rd.

• We are aware of the issue where the Pearl Shop descriptions of the Shining Arctic Box and Shining Arctic Box Set incorrectly state that "you cannot check out more than two Arctic Foxes at once" instead of "you cannot check out more than one Arctic Fox at once."

• We are aware of the issue where the UI that displays the durability of the tool while cooking/performing alchemy sometimes cannot be viewed.

• We are aware of the issue where certain classes cannot inflict damage using javelin throw when riding the side seat of a guild elephant.
• We are aware of the issue where the damage and knockback effect when a character levels up is not inflicted to nearby targets.

• We are aware of the issue where you cannot change the settings for the Dpad when using a controller/game pad.

• We are aware of the issue where the [Archer] Red Gat’s item description incorrectly states it as Black Gat in the Pearl Shop (F3). Before making a purchase, please make sure to use the preview feature in the Pearl Shop to view the item.
- This issue will be resolved during the February 3, 2021 maintenance.
• We are aware of the issue when composing in the Music Album, the composed music disappear when setting on Full Screen by pressing "Zoom In" button and the first note in the music list is mixed in on play.
• We are aware of the below issues that occur after learning Prime: Passed Pawn II, III.
- All DP increase effect is not being applied.
- SP and HP not recovering when using Succession skills while Axian has been summoned.
• We are aware of the issue where clicking on the Help UI after entering Old Moon Grand Prix Racetrack leads to an incorrect page.
- This is scheduled to be fixed on the January 20, 2021 Maintenance.
• We are aware of the issue where Royal Fencing: Remise I, II, III has SP recovery stats different from what is in the description.
- The description is scheduled to be changed to match actual stats on next week's maintenance.

• We are aware of the issue where using Memory Fragments to repair durability on Giorgiaro Horse Gear recovers durability by 10 for each fragment.

- This issue is scheduled to be fixed on Jan 20, 2021 (Wed) Maintenance.

• We are aware of the issue where certain NPC structures cannot be interacted in Velia.

- This issue is scheduled to be fixed on Jan 20, 2021.

• We are aware of the issue where Grapple Resistance accumulates when using [Nova] Prime: Distorted Guard.

• We are aware of the issue where dyes are not being applied to Sephia Helmet when certain appearance customization options have been applied for [Nova].

• We are aware of the issue where Novas cannot accept the Tuvala awakening weapon enhancement quest "[Enhancement] Even Sharper Tuvala Sting".

- Please note that this issue will be resolved during January 13 (Wed) maintenance.

• We are aware of the issue where Santa Hat (E) effects are not properly displayed when Nova equips it.

• We are aware of the issue where the NPC mentioned in [Move] Memories' End: Ancient Stone Chamber is being displayed incorrectly.
- Talk to Stone Chamber Excavation Lead, the Ancient Stone Chamber node manager, to return to the secret room of the Ancient Stone Chamber.

• We are aware of the issue where the following Design for [Nova] Outfits cannot be obtained.

- Design: Delphe Knight Armor - Nova

- Design: Shroud Knight Armor - Nova

*Fixes are scheduled to be made during January 6, 2021 (Wed) Maintenance.

• We are aware of the issue where the product description for the Triple Premium Outfit Set is being displayed abnormally.
- Nova characters will be able to open the [Event] Premium Outfit Box after the Awakening update.

• We are aware of the issue where Naru Gear Boxes are not being exchanged by Fughar during "[Crossroad] The Lamenting Head of the League of Merchants" in [Nova] Serendia Main Quest.- Naru Main Weapon Box- Naru Sub-weapon Box- Naru Helmet- Naru Armor- Naru Gloves- Naru Shoes

• We are aware of the issue where it sometimes doesn't snow in Fluffy Snowflake Village.

• We are aware that Enchanted Scroll (+45) obtained from Season Pass Challenge Reward "Karanda, Queen of the Harpies" is malfunctioning when used in Simple Alchemy.

- This issue is scheduled to be fixed during Maintenance on December 30, 2020 (Wed). The Enchanted Scroll will be available for use with or without Simple Alchemy once the maintenance has taken place.

• We are aware of the issue where Nova is being shown in the New Year Hanbok Outfit Box item description.

- This issue will be fixed on December 30, 2020 (Wed) Maintenance.

• We are aware of the issue where Winter Season Challenge descriptions are different from actual objectives.
- For Naru Adventure Gear 3, "Enhance Naru Armor to +7 or higher then show it to the Black Spirit" is the correct quest requirement.

• We are aware of the issue where Naru Gear Boxes are not being exchanged by Fughar during "[Crossroad] The Lamenting Head of the League of Merchants" in [Nova] Serendia Main Quest.
- Naru Main Weapon Box
- Naru Sub-weapon Box
- Naru Helmet
- Naru Armor
- Naru Gloves
- Naru Shoes

• We are aware of the issue where Novas cannot open the Canape Classic Set box.

• We are aware of the issue where the items Rusty Morning Star and Old Quoratum equipped by Nova for Pre-Creation display irregular item descriptions.

• We are aware of the issue with the Steam Store incorrectly displaying Black Desert packages of different regions.
* Adventurers please take note and choose the correct region before purchasing the appropriate package.
[SEA] Black Desert - Explorer to Conqueror Package
[SEA] Black Desert - Traveler to Explorer Package
[SEA] Black Desert - Traveler to Conqueror Package

• We are aware of the issue where the details for Additional Copy incorrectly state that "Marni's Processed Fuel" can be purchased with Loyalties.
- Please note that "Marni's Processed Fuel" can only be purchased from the Pearl Shop.

• We are aware of the issue in Velia 2-3 Residence where furniture cannot be placed due to abnormal existing structures.

• We are aware of the issue where if no character in your Family has retrieved a large ship, and your Naval Fame drops to "Pirate", you will not be able to restore your Naval Fame.
- If you are experiencing this issue, please contact Customer Support, and we will address the issue as soon as possible.

• We are aware of the issue where defeating Basilisk Guardians for the [Event][Weekly] Gorgo's Nightmare (Hard) quest aren't dropping Gorgo's Nightmare Fragment.
- You will be able to obtain Gorgo's Nightmare Fragment by defeating Basilisk Guardians for 1 week after December 2, 2020 maintenance.
- However, you must accept the event quest during its original period up until December 1, 2020 (23:59).

• We are aware of the issue where the item icon for [Wizard] Teary Ear Cuff is being incorrectly displayed as Kyrill Ear Cuff.

• We are aware of the issue where the Transport Mount function is unavailable from certain Stables and Wharfs located in regions such as the Kuit Islands and Narcion.
- This issue will be fixed during Dec 9, 2020 (Wed) maintenance.

• We are aware of the issue where the item description of the Mythical Powder incorrectly states the usage description.
- The actual description for usage should be: "to make Mythical Censer x1" instead of "to make Old Moon Censer x1."

• We are aware of the issue where retrieving your guild mount from the Stable Keeper/Wharf Manager will display your mount's HP, stamina, and/or injury decreasing at an irregular rate.

• We are aware of the issue where the quest icon for "Mysterious Painting 4" isn't appearing in the Quests (O) window.

• We are aware of an issue where the Triple Premium Outfit Pack in the Pearl Shop (F3) has a typo.
- This issue will be resolved during maintenance on December 2, 2020 (Wed).

• We are aware of the issue where you may be unable to restore your Naval Fame to Marine status if your Naval Fame changes to Pirate status while none of your characters in your Family have a large ship taken out.
- If you experience this issue, please contact Customer Support for further assistance.

• [Music Album] We are aware of the issue where going over a certain number of notes while composing causes the composition to not be seamless.

• We are aware of the issue where the item description of the [Event] XX-times Tempered Stone incorrectly states the exchange period for the Advice of Valks as until November 25, 2020 (after maintenance).
- The actual exchange period is after the November 25, 2020 (Wed) maintenance. Please refer to the event page for more information.

• We are aware of the issue where some Adventurers were able to accept and complete the [Event] A Very Secret Deal I, II, III quests even though the quests were planned to be changed to be unacceptable and uncompletable from November 11 at 00:00 until the maintenance.
- We are currently investigating this issue. Adventurers who did not accept and complete the quests from November 11, 2020 (Wed) at 00:00 until the start of maintenance will be sent the [Event] Morden Secret Trade Voucher by in-game mail during the November 18, 2020 (Wed) November 25, 2020 (Wed) maintenance to allow them to be able to accept and complete the [Event] A Very Secret Deal I, II, III quests.
※ Adventurers who forfeited the quest after accepting the quest between November 11, 2020 (Wed) at 00:00 until the start of maintenance will also be sent the [Event] Morden Secret Trade Voucher.

• We are aware of the issue where PvP is unavailable when the Thanksgiving event's [Scared] Turkey appears.

• We are aware of the following issues for the Adventurer’s Board.
1. Number of Likes/Dislikes is displayed at the bottom of posts
2. Post likes, number of likes, and comments appear abnormal
3. Post comments are not displayed

• We are aware of the issue where the completion requirements for the "Equipping Naru Adventure Gear 7" Season Pass Challenge incorrectly states +15 Naru Gloves instead of TRI: Naru Gloves.

• We are aware of the issue where the completion requirements for the "Equipping Tuvala Adventure Gear 1" and "Equipping Tuvala Adventure Gear 2" Season Pass Challenges incorrectly state Naru gear instead of Tuvala gear.

• We are aware of the issue where you can abnormally obtain Gaze of Cantarnia from defeating Gyfin Rhasia monster.
- This issue will be resolved in the next week's scheduled maintenance.

• We are aware of the issue where crystals transfused into Pearl outfits sometimes cannot be extracted.

• We are aware of the issue where the Midnight Lynx and Snowlight Lynx for the Valuable Friends and Kunid's Search Dog & Friends products in the Pearl Shop have incorrect item descriptions.
• We are aware of the issue where the Indonesian language item description of the [Season] Coco Leaf incorrectly states the exchangeable Tier 8 Horse Emblem as having S: Instant Accel instead of Instant Accel.

We are aware of the issue where the interaction button to hand over the Blackstar's Claw to the NPC Dorin Morgrim to complete the quest [Blackstar Armor] Power of Ancient Ator does not appear.

- This issue will be resolved during the September 16th maintenance. We apologize for the inconvenience.
• We are aware of the issue where the Artina's Jukebox 10% Discount Coupon obtained as a final reward from Artina's Music Log questline cannot be added to the Coupon Book.
- This issue will be resolved during next week’s maintenance.

• We are aware of the issue where completing the quest condition “[Daily EXC] Your Time, My Time” for the quest “[Repeat] Helping Fughar” sometimes does not complete the Season Pass Challenge.

- Please make sure to check if the “[Repeat] Helping Fughar” is reset in the Season Pass UI after midnight (00:00) before accepting this repeatable quest.

• We are aware of the issue where the Midsummer's Crimson Dragon Pack's Pearl Shop description incorrectly states that the Radiant Adventure Box is taxed instead of the box's contents.

• We've temporarily disabled the Altar of Blood due to an issue where monsters sporadically do not deal damage during the Altar of Blood. 

• We are aware of the issue where the Witch and Wizard class requires a different amount of time for Processing (L) - Simple Alchemy/Cooking compared to other classes.
- This issue will be resolved during the next following maintenance.

• We are aware of the issue where specific Adventurers may have reduced maximum Energy due to changes to certain Knowledge categories.

• We are aware of the issue where the in-game Wiki (F1) is not displayed properly.

• [Cursed Event] The Truth behind the Mask
- We are aware of the issue where you cannot complete quest if you attack the Red Paladin from a certain distance away. You can complete the quest by forfeiting and re-accepting it.

• We are aware of the issue where the in-game Wiki (F1) is not displayed properly.

• We are aware of the issue where using the Old Moon Trade Pass does not refresh the remaining amount that is displayed.
- You can refresh the remaining amount by re-accessing the Central Market. This issue will be resolved during the maintenance on July 15, 2020 (Wed).

• We are aware of the issue where there are two Tapu NPCs in Altinova.
- The event quest can only be completed once as same as before.

• We are aware of the issue where character names change color based on Karma even while lv.49 or below.

• We are aware of the issue where a Black Spirit image sporadically appears during combat.

• We are aware of the issue where longer length text in the Chat Group window causes text to overlap with the background image or causes ellipses to appear abnormally.

• We are aware of the issue where the Pearl Shop description of the [Event] Beast Master Pack incorrectly displays the [Tamer] Golden Phoenix Outfit Set twice.

• [Valkyrie] We are aware of the issue where after using Death Line Chase to move backwards while Shield Chase III is on cooldown using Shield Chase causes weapon and skill use to be abnormal.

• We are aware of the issue where right-clicking the Agris Fever UI causes an error message to appear.

• We are aware of the issue where the item descriptions for certain Ultimate Katan Awakening Weapons and Sandstorm Sub-weapons appear abnormal.

• We are aware of the issue where some text in the Compose & Play UI appears overlapped or unnatural.

• We are aware of the issue where the list for Black Desert TV is not being displayed on the official website.

• We are aware of the issue where searching for an NPC that is located in several places with the Find NPC feature will direct you towards an abnormal location.

• We are aware of the issue where using a skill that pulls in monsters causes your character to be pushed back by the monsters.

We are aware of the issue where trying to view the Guild Info page from the Guild (G) window shows an error page.
• We are aware of the issue where Agris Fever sporadically does not recover points.

• We are aware of the issue where the completion requirements appear abnormal for Book of Margahan Chapter 2.

• We are aware of the issue where mousing over an item linked in chat after scrolling up moves back to the bottom of the chat window. 

• We are aware of the issue where the Pearl Shop item description of the Epheria Marine set for certain classes incorrectly states Epheria Marine Armor instead of Clothes.

• We are aware of the issue where the Pearl Shop item description for the [Sorceress] Papillio Set incorrectly describes it as Outfit Set instead of Premium Set.

• We are aware of the issue where the Pearl Shop description of the [Event] Shining Arctic Box incorrectly states that it includes a Shining Arctic Box as a bonus instead of a Rare Arctic Box.
• We are aware of the issue where certain text in the Navigation Path Settings in the Game Options is displayed abnormally.

• We are aware of the issue where the “Decline“ button in the Guild Recruitment window is displayed abnormally.

• We are aware of the issue where “Notification” is displayed instead of “Post guild recruitment notice” when pressing the “Decline” button in the Guild Recruitment window.

We are aware of the issue where you are sometimes unable to purchase or sell certain items.

• We are aware of the issue where you cannot obtain items when gathering from mushrooms in Polly's Forest in certain circumstances even though Energy was consumed.

We are aware of the issue where the item description of the [Ninja] Bloodfiend outfit does not display the market registration price.
- The item above can be registered normally on the market and this issue will be resolved in the future.

• We are aware of the issue where the location of the NPC Jarette is changed preventing the normal completion of ‘[Event] Oh, My Lovely Jarette!’ once completing the quest ‘What Happened that Day’ in the ‘To Oquilla's Eye’ main quest.
- If you encounter this issue, you can normally complete the quest by completing the ‘The True Culprit’ in the ‘To Oquilla's Eye’ main quest.

• We are aware of the issue where you can't scroll down under specific situation while on Settings.

• We are aware of the issue where the game client stops during auto-navigation when Quick Route is selected in the Ocean Navigation Setting that is located in the lower-right of the World Map (M).

• We are aware of the issue where HP increase details do not fit the text space in the Campsite UI.

• We are aware of the issue where the item icon of [Event] Fantastic Honey Wine is not displayed in Crafting Notes.

• We are aware of the issue where the icon of the seed needed to be handed over during the quest for the 6th page of the Valentine’s Day Adventure log is displayed abnormally.

We are aware of the issue where a Tier 3 - 4 Emperor Hawk pet sits on a character's shoulder (excluding Shai).
We are aware of the issue where more than one Emperor Hawk sits on a character’s shoulder.
- Please note the two issues above will not occur with an Emperor Hawk that has used a Pet Appearance Change Coupon.

• We are aware of the issue where the Guardian Treant Camouflage outfit does not have visual effects.

• We are aware of the issue where there are no System Messages when obtaining a normal item from Shakatu’s Shiny Box (Life).

• We are aware of the issue where certain crafting information is displayed in the Korean language in Crafting Notes.

We are aware of the issue where the quest NPC for the Leader of the Ahib is in an abnormal location making it difficult to complete the quest.

- This issue will be resolved during the maintenance on February 5.

• We are aware of the issue where the end date of the event period for the ‘2nd Anniversary Special Login Rewards in the Attendance Reward window is different from the actual event period.
- This issue will be resolved during the maintenance on January 22, and the date will be corrected to “until February 12, 2020 at 23:59”.

• We are aware of the issue where the [Dark Knight] Ataraxia Classic Set is incorrectly translated as an Outfit Set in the Indonesian language.

We are aware of the issue where the color effect of [Tamer] Moonlight Faerie Shortsword is appearing in red.

• We are aware of the issue where the tooltip for +14 green weapons displays the market price of +1 instead.

• We are aware of the issue where the notification UI for pre-ordered items from the previous Market Place was not removed.

• We are aware of the issue where Archer's Canape Crossbow cannot be dyed.

• We are aware of the issue where the item transportation does not intermittently start.

- Please send your items by transport after moving to a different server if this problem occurs.

• We are aware of the issue where you can't control your character at the lobby if your character is attacked and dies while moving to Marni's Secret Isle.

• We are aware of the issue where you cannot use the Workers that were working on Fences which were removed due to some areas of the Coastal Cliff being changed to safe zones.

• We are aware of the issue where using certain Value Packs would apply the effect of Merv's Palette.
- This issue will be fixed after the next maintenance.

• We are aware of the issue where the following skill cannot be reset by right-click while have an Armstrong's Skill Guide activated.
- [Valkyrie] Succession: Valkyrie's Vow
However, please note by resetting all skills this will also include Succession skills.

• We are aware of the issue where the [Berserker] skill description of ‘Storming Beast’ is displayed abnormally

• We are aware of the issue where the NPC Patrigio is not appearing.

• We are aware of the issue where the Weapon Exchange Coupon, Sub-Weapon Exchange Coupon, and Awakening Weapon Exchange Coupon are unavailable in the Pearl Shop.

• We are aware of the issue where you cannot edit your Introduction/Bio.

We are aware of the issue where during the quest ‘[Event] Lala’s Request’ you cannot receive snowballs from Lala when you complete the quest condition to hit the snowman with the snowball cannon before completing the quest condition to receive snowballs from Lala.

• We are aware of the issue where the appearance of the Black Spirit cannot be changed even if quests for changing its appearance are completed.

• We are aware of the issue where Cox Pirates Extermination Seal items in possession were changed to Character bound.

• We are aware of the issue where the notification for purchasing an item is not displayed if the Central Market Warehouse is never used after placing a pre-order.

• We are aware of the issue where abnormal items are displayed in the item exchange list when using energy to exchange.

• We are aware of the issue where the Crystal of Elkarr’s effect is displayed abnormally after equipping the item.
- Please note that the normal effect of this Crystal is All Accuracy +12 / Ignore All Resistance +10%.

• [Kunoichi] We are aware of the issue where you cannot exchange a Shuriken for a Kunai using a Sub-Weapon Exchange Coupon.

• We are aware of the issue where "Current Marketplace Asset Value" in storage menu is displayed as 0.
• 
[Tamer] We are aware of the issue where the movement while using Flash: Stance Shift I skill does not look natural.

• We are aware of issue where the set effect will not be applied by equipping both Helm Destroyer's Belt and Necklace of Sealed Magical Power.
• We are aware of the issue where storage cannot be used while carrying a bundle.

• We are aware of the issue where the Party Distribution Option message is displayed while not in a party after the loading screen once selecting a character.

• We are aware of the issue where you are moved to an abnormal location when using Escape in Kratuga Ancient Ruins.

• We are aware of the issue where the text 'Maintenance Scheduled' appears abnormally in the server selection window.

• We are aware of the issue where a character's stamina is abnormal when disembarking from a large ship's wheel.  
- Please re-login to return your character's stamina to normal.

• We are aware of the issue where the NPC Maryan Pero, the Connoisseur of Calpheon, is missing.
- This issue will be resolved after the next regular maintenance.

• We are aware of the issue where the main weapon, sub-weapon, or awakening weapon can sometimes not be seen in a non-combat stance.

• We are aware of the issue where you cannot end chatting through the voice chat UI while voice chat is on.
- This issue will be resolved during the next regular maintenance.

• The following skills will not have their buffs activated when used due to an issue where DP was being applied abnormally.
- Misty Haze
- Twirl-Three
- Kwik-Two
- Hop-Three

• [Witch/Wizard] We are aware of the issue where a Forward Guard would activate when switching to their Awakening Weapon during certain situations.

• We are aware of the issue where you can repurchase Knowledge that was already purchased from an NPC.

• We are aware of the issue where the description is not displayed when mousing over the icons of ship skills.

• We are aware of the issue where a white outline is shown while sailing a sailboat or frigate when General Settings → Show/Hide → Transparent Mast setting is on.

• We are aware of the issue where the remaining delivery count icon is not shown in the Imperial Delivery window. 

• We are aware of the issue where you cannot obtain the processing knowledge of Celerity Draught and Unbridled Celerity Draught.

• We are aware of the issue where the Adventurer's Board cannot be found in the ESC Menu of the new UI.

• We are aware of the issue where Celerity Draught and Unbridled Celerity Draught cannot be sold to NPC Vendors.

• We are aware of the issue where some text in the Breeding Market menu appears abnormally.

• We are aware of the issue where the effect is incorrectly displayed when using the Warrior Solar Flare skill with Black Spirit's Rage.

• We are aware of the issue where Rulupee's Lightweight Adventure Bag item icon cannot be seen.
- This issue will be fixed during the next maintenance.

• We are aware of the issue where you cannot exchange Marni's Stone(Stone Waragon) with Wacky Toshi at Iliya Island.

• We are aware of the issue where you cannot move for a fixed time after performing some of Shai's Talent skills.

• We are aware of the issue where Lv. 64 or higher characters cannot exchange Marni's Stones.

• We are aware of the issue where expired Frigate Sailor Contracts cannot be exchanged for Epheria Sailor Contracts.
- We recommend you get your Frigate Sailor Contracts exchanged for Epheria Sailor Contracts before they expire. This issue is expected to be resolved after maintenance next week.

• We are aware of the issue where you cannot use the camping shop function in a campsite.
• We have found an issue where the quest A Gift for You was giving out an abnormal completion reward. We have temporarily blocked this quest and the pre-requisite quest The Fairy Who Loves Music. We apologize for the inconvenience.

Please note that the abnormal completion reward will be automatically deleted from Adventurers' accounts during the September 25 maintenance.

• We are aware of the issue where the pet from purchasing a Limited, Prime or Legendary package cannot be selected on My Page.

• We are aware of the issue where Explosive Stone, Yak, and Rockskin Boar are not spawning in the Drieghan region. 

• We are aware of the issue where the you cannot interact with the quest NPC to accept the Alitnova daily quest [Repeat] The Furious 24 Hours.

• We are aware of the issue where Knowledge obtained from the Secret Quest Challenge: The Tale of the Fallen Kingdom is not displayed.
- This issue will be fixed after the next maintenance on 9/10.

• We are aware of the issue where Apprentice guild members have their status changed abnormally when they join a guild.
- This issue will be resolved after the upcoming maintenance.

• We are aware of the issue where sea monsters were being defeated too quickly. Due to this issue, these monsters will stop appearing.
- Candidum
- Hekaru
- Black Rust
- Nineshark
- Ocean Stalker
- Young Candidum
- Young Black Rust
- Young Nineshark

- Goldmont Small Battleship
- Goldmont Large Battleship
- Goldmont Medium Battleship
※ This issue is still under investigation. We will make an announcement as soon as possible.

• We are aware of the issue where unclaimed Challenge Rewards (Burning Gift Box) from the Chill Play Time event may be missing.
- This issue will be fixed after the next maintenance on 9/04, and you will be able to claim your rewards normally.

• We are aware of the issue where the Sell button does not function in the Sell tab of an NPC Vendor. - It is possible to sell items through the Purchase tab by right clicking the items in your inventory.

• We are aware of the issue where the following classes cannot evade while holding an Awakening weapon.
- Sorceress, Ranger, Tamer, Musa, Kunoichi, Valkyrie, Dark Knight, Lahn, Striker, Mystic, Archer

• We are aware of the issue where accessing the Adventurer’s Board displays the error message ‘Unable to load the page’.

• We are aware of the issue where the following items that are obtained during party play after setting up the registration for marketplace special item cannot be actually registered. - Weapon: +1 ~ +7 / +9 ~ +10 / +12 - Armor: +1 ~ +5 / +7 ~ +9 / +11 ~ +12

• We are aware of the issue where the number of dye slots is wrong for [Shai] White Bunny Ears and Cozy Fleece Hat.

• We are aware of the issue where voice chat is not functioning.

• We are aware of the issue where in the Guild window (G), the Saying of the Day is not displayed and cannot be entered.

• We are aware of the issue where the headpiece dye is not applied correctly when a Pearl outfit’s headpiece and armor/clothes are equipped together.

• We are aware of the issue where the effects of Finto's Fresh Juice do not properly apply when used while floating above water.

• We are aware of the issue where clicking the navigation button for the ‘[Event] Magnetic Field’ quest in the quest window’s new quest tab summons the Black Spirit.

• We are aware of the issue where Secret Quest related NPCs cannot normally perform other functions or quests as a result of the Secret Quest Challenge: The Tale of The Fallen Kingdom suspension.

• We are aware of the issue where the Ultimate Krea Ornamental Knot and Ultimate Krea Vitclari sub-weapons have the same damage reduction as Krea Ornamental Knot and Krea Vitclari.

• We are investigating the issue where the price of several items are displayed incorrectly when you first load Central Market information.

• We are aware of the issue where Karma goes down from attacking a protected member’s boat from the opposing guild during war.

• The following items are temporarily unusable until the next scheduled maintenance. We apologize for the inconvenience.

- Skill EXP +5%

- Combat EXP +10%

• We are aware of the issue where the following item effects are incorrectly applied.
- Skill EXP +50%
- Combat EXP +100%
These items are temporarily unavailable to use and will be fixed during the next maintenance (7/17)

• We are aware of the issue where [Shai] cannot accept one of the "Black Spirit's Gift (Inventory Slot and Black Stones)" quests when completing the main quests "[Crossroad] The Lamenting Head of the League of Merchants" and "[Crossroad] Each of Their Reasons".
- This issue is expected to be resolved during maintenance in the following week. We ask for your understanding.

• We are aware of the issue where a message is not being displayed when you attempt to enter Altar of Blood without completing the prerequisite quests.
- You must complete the questline starting with the quest "Yaz and the Mountain of Sanctity" from Black Spirit's suggested quests with a level 56 or higher character to enter Altar of Blood.

• We are aware of the issue where some items cannot be gifted to an NPC even though the item’s trade price is below 50 million silver on the Central Market.

• We are aware of the issue where the following system message is displayed when pressing LMB on the Mount icon to try to call your wagon/ship. Please note Trainer's Flute cannot be used to call Wagons and Ships.

- Your mount is too far away. (You can call mounts from a further distance with a Trainer's Flute).

• We are aware of the issue where you cannot call your wagon even in close distance by pressing LMB on the Mount icon when you have a Trainer's Flute activated.

• We are aware of the issue where Shai’s Cheer Up! and Get Well skill effects are not being applied to allies during World Boss appearances.

• We are aware of the issue where the Cosmic Dawn Chandelier’s interior points are different from other chandeliers.

- The Cosmic Dawn Chandelier’s interior points will be corrected to be the same as other chandeliers as soon as possible.

• We are aware of the issue where [Shai] skills registered to Quick Slots 11 - 20 cannot be used.

• We are aware of the issue where the sale price for items that cannot be registered on the Central Market is not being measured when the current market asset value is determined.

• We are aware of the issue where the error message “Character has died.” will appear 3 consecutive times when a Shai character dies.

• We are aware of the issue where the Start of an Adventure quest cannot be selected and [Event] I love becoming stronger! is the first on the list during the tutorial.

- You can skip the tutorial or accept the quest by selecting the Go Back button while the Black Spirit is summoned.

• There is an issue with Altinova Freight Wagon that it does not deliver shipment correctly.

• We are aware of the issue where Lahn's facial expression is awkward when certain customization is applied.

• We are aware of the issue where certain NPCs and objects will appear abnormally after logging into the game or loading.

• We are aware of the issue where the Bahasa Indonesia translation for the skill options to decrease the Attack/Casting speed of a target is displayed as a decrease to Movement speed.

• We are aware of the issue where Knowledge tooltips in the Northern Calpheon Adventure Journal are being displayed abnormally.

We are aware of the issue where the item description for [Event] Shakatu's Seal incorrectly displays Tungrad Earring instead of DUO: Tungrad Earring.

We are aware of the issue where part of the quest summary for "The Suspicious Sausan Assassins" quest is displayed as untranslated.
- This issue will be fixed after the maintenance on 6/05.

• We are aware of the issue where the button for the Black Spirit's Adventure event still appears even though the event period has ended.

• We are aware of the issue where the [Lahn] Garnet Marniera package appears for other classes.

• We are aware of the issue where the Value Pack bonus is not being applied to New/Returning Adventurers.

- This issue is under review and we will resolve it right away. We apologize for the inconvenience.

• We are aware of the issue where the name of the item "Mysterious Chest - Earring" is being displayed as "Mysterious Chest - Necklace".

• We are aware of the issue where the NPC 'Center of the Ruins' appears awkwardly during 'The God of the Protties' quest.

• We are aware of an issue some stones are floating in the air at a specific place.

• We are aware of the issue where the description written on the quest summary of 'Worker Training: Bully' is irrelevant to the requirement to complete the quest.

• We are aware of the issue where you can not check the level and charm of a Fairy or Pet taken out after reconnecting to game client.

- This can be resolved by checking in and taking out your Pet or unsummoning and summoning Fairy again.

• We are aware of the issue where the text is displayed in Indonesian when using NPC vendor and NPC Blacksmith while the in-game language is set as English.

• There is an issue where pearl item horse gear appears to be worn out despite its Barding is 100% of durability.

• The 12 Wiki links on the Post Level 50 Quest Guide functioning abnormally for users depending on the patch applied

• We are aware of the issue where the character's motion becomes awkward when attacked by Mystic 'Dragon's Rip' while jumping on the ground.

• We are aware of the issue where certain monsters in waves of Savage Rift, and certain boss monsters summoned from boss scrolls don't disappear right after being defeated if you had not directly damaged the monsters.

• We are aware of the issue where it is possible to move to Valencia City by using Character Transport function.

• We are aware of the issue where the guild mount cannot be found when the number of resets for the guild mount has been dead/destroyed is 256 or more.

• We are investigating the issue where fishing is not available in the following areas.

- Lake Valencia 

- Lake at Marni Cave Path 

- Lake at Shakatu

• We are aware of the issue where the Guild House Auction started on 5/09 (Thu) at 17:00, which is one day ahead of the regular schedule.

- The next Guild House Auction is scheduled to start regularly on 5/24 (Fri) at 17:00.

• The character goes underwater while fighting Kzarka. (You are able to move your character to the nearest safe location via "Escapte" Button on menu

• We are aware of the delay issue that can be found intermittently when using interaction and skill keys.

• Pets intermittently not displaying properly (can be fixed by re-log-in through character selection window)

We are aware that the 'Below Level 35' video guide is not being displayed.

• We are aware of an issue where the shadow is abnormally displayed on NPC Deve's face when having conversation with.

We are aware of the issue where the text "Close" is displayed in the Korean language in Place Mode.

We are aware of the issue where the 'View Details' button in the Fairy Skill Change window is displayed in the Korean language.

• We are aware of the issue where you are unable to continuously process items that cannot be stacked in the same inventory slot.
- This issue will be resolved during next week's scheduled maintenance.

• We are aware of the issue where certain text does not fit the UI of the item restoration window.

• We are aware of the issue where you may experience delay in the following circumstances.
- Approaching an NPC that is near the ocean through auto-navigation while riding a ship or swimming.
- Setting auto-navigation to an NPC that is near the ocean while nearby said NPC.

• We are aware of the issue where the required EXP for each tier of the following Pets is set as Tier 2.

- Arctic Fox

- Emperor Hawk

- Haetae

※ This issue will be resolved during the scheduled maintenance on March 4 (Wed). However, the levels/tiers will be unchanged, and only the required EXP will be fixed.

• We are aware of the issue where the name of the [Event] Flower Coronet in the [Event] Flower Pack (M/F) is different for the product description in the Pearl Shop (F3).

• We are aware of the issue where the in-game tooltip of [Event] Shining Shakatu's Seal incorrectly states DUO instead of TRI: Geranoa Accessory for exchangeable items.

• We are aware of the issue where "Golden Bell" cannot be used.

• There is an issue where server list of Savage Rift does not appear normally.

We are aware of the issue where the Pearl Shop description of the Awakening Weapon Exchange Coupon does not reflect the change from the January 22nd update.
- This issue will be resolved during the maintenance on February 5, 2020 (Wed).
- The correct description is that this item cannot be used within 30 days of the class's Awakening release.

• We are aware of the issue where the names of DLCs purchased in Steam differ from the item delivered to the in-game Mailbox.

- Note that the items in the box is correct for the DLC that you've purchased. It is only their names that differ. This issue will be resolved during February 5, 2020 maintenance.

• We are aware of the issue where the size of the Emperor Hawk pet does not change per tier when using a Pet Appearance Change Coupon.
- This issue will be resolved during the maintenance on February 5; if you use a Pet Appearance Change Coupon or change tiers through exchange after the maintenance on February 5, the pet's appearance will be properly applied.

[Guardian] We are aware of the issue where locking all the skills in the Black Spirit's Rage Skill Lock UI causes an error message to appear and all the skill descriptions to appear abnormal.

• [Shai] We are aware of the issue where the text bubble of the “Time to Shine!” skill buff description is abnormal.

We are aware of the issue where the recommended AP for the Abandoned Monastery node is displayed at an incorrect location on the World Map.

• We are aware of the issue where a ship with Ebenruth's Nol equipped unexpectedly stops moving when using Breezy Sail repeatedly.
- This issue will be resolved during the scheduled maintenance on March 13 (Wed).

• We are aware of the issue where the Upgrade Ship function cannot be used.

• We are aware of the issue where you cannot change the settings for the Dpad when using a controller/gamepad.



Please feel free to contact us through our Customer Support if you have any additional questions.

Thank you.

 

TOP

Limited Time Only - Free Gift Pack