Announcements

Notices [Notice] Maybank2u Payment Pending Issue
Black Desert 2018-02-02 19:40

Hello, Adventurers!

This is The MMORPG Black Desert.



 



Due to internal issues with MOL Pay, there is currently a payment pending delay issue when you top up Acoin through Maybank2u.

We ask for your patience and understanding regarding the fact that it will take some time in order to confirm customer information between Maybank2u and payment company.

Due to internal circumstances of the bank, certain information can only be processed during business hours and your Acoin delivery may be delayed as a result.

We sincerely apologize to all Adventurers who normally purchase Acoin through Maybank2u.



Additionally, the payment company is currently compiling the record of Adventurers who have attempted to purchase Acoin through Maybank2u and we are working to provide Acoins to those Adventurers as soon as possible.



Although inconvenient, it is still possible to use PayPal, MOL Pay, and Prepaid Cards in order to top up your Acoin for the time being.

Please check out details on alternative ways to top up Acoin below:



 



▶ Go to Top Up Acoins with PayPal Guide



▶ Go to Top Up Acoins with Prepaid Card Guide





We will work to ensure stable game service in the future.



Thank you for your understanding!


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