I recently upgrade my pc and reformat i am now at windows 10 i downloaded the installer and it says patch failed 

also i tried installing it in program files folder but it doesn't seem to ask which path i want to install it again 

so whenever i tried reinstalling files just goes there without a folder

idk what's the problem last time windows 7 worked fine for me

relly need help i want to play this game again

wtf me too, weird things happen here. this PA is very suck they want us to move to steam i think F!!!

heres the recent post by someone who fixed it. https://www.sea.playblackdesert.com/Community/Detail?topicType=1&topicNo=25752&returnUrl=/Community?topicType=1&Page=1

hopefully it would help.