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Can't submit a ticket to support
Nov 5, 2019, 23:57 (UTC+8)
907 2
Last Edited on : Nov 5, 2019 (UTC+8)
# 1

Hi 

 

Is it just me or the "My Tickets" section has a problem? Because I've been trying to send tickets to the support team for weeks but everytime it says "Your ticket has been submitted" they don't appear in the My Tickets list anymore. And as a proof that it doesn't go to the support team's bin is that I've been sending so many for weeks now and there hasnt been any replies.

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Last Edited on : Nov 9, 2019 (UTC+8)
# 2

SUPPORT, HELP

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Last Edited on : Nov 9, 2019 (UTC+8)
# 3

Check email to confirm send.

can also check here https://sea.pearlabyss.com/MyPage/Home/Index/PC

CLICK the top MY TICKETS

80 1622
Lv 61
Veonya
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Off-Topic

Topics not related to Black Desert may be discussed here.

Black Desert will begin in a moment.

Install the Black Desert Launcher if the game doesn't start.

Install the Black Desert Launcher to start the game.

The launcher will appear if it's installed.
If it doesn't, try to run your downloaded launcher.

Install Guide

1 Run Pearl-Abyss-Launcher_Setup.exe to install the Black Desert launcher.

2 Start the game once installation is complete.