Im curious and wondering if Gm do read the forum in terms of what ppl went through because of the poor launcher and update file? seems like many of player faced same problem as well and end up quitting the game..
and up till now still no hotfix to the patch and failed to apply patch file still haunts lol wht a joke 
CS ticket is more even of a joke than this whole error
in which  they only see whether your character is online or not and it considered solved not answering the question tht we asked and wanted the answer the most ..

they do

Yes, They do.. Just wait until the maintenance finished, usually after maintenance some problems are fixed (even though not all of it).. That's why just keep trying to file a report with details information when you face a problem..

i'll believe it when one of the GM reply in forums. For now i'll just assume they don't read. That's why PA 'hire' supporters.

-edited-

nevermind lol

@MidVenus

this thread? https://www.sea.playblackdesert.com/Community/Detail?topicNo=29532&topicType=20&returnUrl=%2fCommunity%3ftopicType%3d20+%26amp%3bsearchType%3dtitle+%26amp%3bPage%3d1+%26amp%3borderBy%3d3+%26amp%3bsearchProfileAccount%3d%26amp%3bsearchText%3d

it's there. Or did you create a new one?

@PrawiRena :

yep, blast....the forum default is sorted by feedback lol my bad...