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Install the Black Desert Launcher if the game doesn't start.

Install the Black Desert Launcher to start the game.

The launcher will appear if it's installed.
If it doesn't, try to run your downloaded launcher.

Install Guide

1 Run BlackDesert_Installer_SEA.exe to install the Black Desert launcher.

2 Start the game once installation is complete.


item gone into nowhere
Feb 4, 2021, 08:32
526 2
Last Edit : Feb 4, 2021, 08:32
# 1

hai i got a problem here pls enlight me
im taking 100 piece of black gem from CM this morning into my inevent but it say "cannot use market at the moment" so i close market windows and wanted to take it again but its gone so i check my invent and storage but not there either
basically i lose 100 black gem today. actually (i forgot) 2 weeks ago i got the same problem with (may be) 3 fireflake flower but its cheap and i buy again right away so i brush it off.
it happen twice ady, may be more becouse i didnt notice it
can i complaint about it? and where? becouse im afraid taking expensive item now


my transaction

Last Edit : Feb 13, 2021, 11:57
# 2

Hello, was this problem already solved?

If you are still experiencing this type of problem you can send a ticket for support. Ive also had some problems regarding lost items and the black desert support team helped me a lot.


Can access support when u press 'esc' > 'f11' >'6' this will lead you to the support center where u can ask help for various problems :D


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